Systems Integration Services
No
matter the size of the organization, one of the most frustrating issues
is having similar information stored in multiple places. It’s a
big risk for growing businesses.Why?
- It’s inefficient. If someone has to key data into
systems more than once, the error rate goes up and it is time
consuming. The bigger an organization gets, the more the risk of
incorrect data increases.
- When the same data is in multiple places, it gets out of sync.
If you are telling yourself this doesn’t happen in your company, ask
someone to compare the two (or more) systems and see what you get. We
refer to this as a lack of data integrity.
- Integrating your numerous systems brings transparency, timeliness, simplicity and cohesion to your work flow.
As an example consider how many places do you have employee
information? If a new employee is hired you need to record his/her information in
- HR System to keep job info / history
- Payroll System to create payslip
- Active Directory to create new account to be able to access company IT network and servers
- Access Control System to issue new Access Card based on his job role / location
- Attendance System to keep time sheets
- Medical System to keep medical history
- Others......
Now consider if employee leaves the company, how to ensure that all systems have been updated?
We
integrate multiple systems doing different functions to work together
in
harmony such that they are seen by customer as one system having one
data source. for the above example, when integrating business applications
related to employees new employee info should be
entered once and all those system should have employees data in their
databases without need for data entry or human intervention
As
a real example, one of our customers had a new building and requested to
have
security solution covering Access Control, online alarm monitoring and
employees attendance. Also customer had remote sites to be included in
attendance system.
Customer
requirement included
- Access Control System should
monitor secured zones status and alert security guards immediately if
security
breach occurred showing alarm location on building floor plans
- Attendance system should
enable employees to register in / out transaction type (mission,
vacation,
hospital, etc…)
- In central site employees
should use contactless access cards to get into the building or enter
secured
zone and use same card to stamp attendance In / Out
- In remote sites employees
should register their attendance using fingerprint only, system should
automatically identify employee without need to enter employee ID
manually or
use access card to identify employee
- Attendance system should be
integrated with payroll system such that attendance transactions should
be
saved automatically in payroll system database
- Employee shall have a daily
meal in building cafeteria, meals list should be uploaded to payroll
system to
be deducted from employee monthly pay
We
could not find a single system from single manufacturer that satisfy
all
customer requirements, we had to build a solution from multiple
manufacturers
and we developed integration modules to exchange data between
subsystems and supply customer applications with unified data stream,
following diagram
shows solution subsystems and how they were integrated together such
that
customer have seen them as one complete system
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